Unlike many IT service companies, we don’t just order your solution off a fixed-price menu. We ask the right questions, collaborate with your team, leverage our partners and use our extensive industry experience to identify and recommend the best possible solutions for your most difficult challenges.
Every customer we work with is assigned a dedicated team of IT resources that stay with your account and ensure that you receive exceptional service and support. These dedicated resources are your IT business partners that will work with you to assess your technology challenges by listening, discovering, and proactively engaging with your team. Most importantly, our dedicated IT service approach allows for uninterrupted support so you’ll never experience a gap in the IT services we provide.
We support and partner with our customers better than any other Managed IT Services
company. We do this using a consultative approach that focuses on solving business
problems. We provide technology and technology know-how, but our eye is always on
customer satisfaction.
Stratus Networks is a local, well-established IT Outsourcing and Managed IT Services Company dedicated to providing “Better IT Service” to our customers. For over 30 years we have been delivering solutions hat are easy-to-use, feature rich, and affordable. Our core principles are to select the right technology partner, provide unparalleled technical expertise, and service, service, service the customer.
More than just relationship managers, our account executives have years of hands-on technical experience in the IT industry—as network administrators, storage analysts, project managers and IT leaders. Imagine having a consultative sales person that can actually understand the technical details of your environment, and act as a trusted advisor. Our account executives do. They speak your language. They have walked in your shoes. They are a valuable resource in solving your IT challenges.
The technical skill set of our account executives is exceeded only by that of our talented engineering team. Our engineers perform assessments, implementations, training, knowledge transfer, health checks, data migrations, and other professional services. We pride ourselves in being able to deliver a solution from initial problem assessment, to solution design, and through to implementation.
We work with technology partners that provide best-of-breed solutions. These partners specialize in particular areas of the IT marketplace. We collaborate with them to put together the best solution. We collectively evaluate a solution from a business and technology perspective. Does it meet the business need? Is it scalable? Will it provide long term benefit and is it cost effective? Across the board, our partners earn high marks on features, ease-of-use and affordability.
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